AT Undercover Customer. WE ARE THE Pros.
Welcome to The Undercover Customer! Here, you’ll find the latest insights about our company and our mission to spotlight businesses that excel—and those that fall short—when it comes to customer service. Stay updated on which places to avoid and which have turned things around. We’re here to keep you informed.
Insightful shopper
Welcome to The Undercover Customer! Your go-to source for honest, detailed updates on where to find the best service and which places to avoid. We reveal the truth about customer experiences at restaurants and supermarkets—including those with bad service like Wing Stop, Hi Wings, and more. Our reviews come with visual proof—videos and audio recordings—so you can see and hear what we uncover firsthand.